Server Status
Server Status
Below is a real-time overview of our servers where you can check if there's any known issues.
Resolved
We’re just letting you know that NBN has Informed us that our service will be affected by their planned upgrade on June 5, 2022.
As you may have already heard, NBN will introduce two new services called Save Our Showtime (SOS) and Robust Overhead Channel (ROC). These new functions are designed to improve the stability of connection and help prevent dropouts and over congestion.
We recommend that you give yourself plenty of time before the upgrade kicks in, to back up, secure, or update your websites and minimize any potential downtime that may come with having no connection to your websites or accounts.
If you are having any issues or concerns, don’t hesitate to contact our friendly customer support team via the help and support page.
Cheers,
The Web Heaven Development Team
06/06/2022 00:00 - 06/06/2022 02:31
Last Updated 05/06/2022 11:31
Affecting System - Systems Feature Upgrade
Systems Feature Upgrade
High PriorityResolved
We have listened we have talked and discussed with the developers and technical support we have can say that we will be releasing 1-5 new features and Patching a lot of bugs that you guys have reported to us
not only that we will be choosing 1 lucky customer to get a free credit of up to 20 dollars chosen at random to be put on your account.
Cheers,
The Web Heaven Development Team
09/06/2022 00:00 - 13/08/2022 11:29
Last Updated 05/06/2022 11:30
Affecting Other - Website Update
Website Update
Medium PriorityResolved
Hi this is to inform you that we will be updating our website and will be going offline we expect to be back online in 2-3 hrs or less but we will keep you updated.
Cheers,
The Web Heaven Development Team
08/06/2022 00:00 - 13/08/2022 11:30
Last Updated 05/06/2022 11:30
Affecting Other - Website Update
Website Update
High PriorityResolved
Hi this is to inform you that tonight our website will be going offline for an update we expect to be back online in 1 hr or less but we will keep you updated and thank you again for choosing Web-Heaven
Technical Support Department
01/03/2021 18:00 - 01/06/2022 11:21
Last Updated 28/02/2022 21:52
Affecting System - System Update
System Upgrade
Critical PriorityResolved
Hi this is to inform you that we will be updating our website and servers and will be going offline we expect to be back online in 2-3 hrs or less but we will keep you updated and thank you again for choosing Web-Heaven
Technical Support Department
20/01/2022 08:42 - 21/01/2022 20:42
Last Updated 19/01/2022 18:16
Affecting Other - Out Going Email
Gatway Error
Critical PriorityResolved
we are currently aware of the Gateway error causing emails to bounce Back and we are working to find a patch
12/08/2021 13:00 pm
--Update--
we are still investgating the root cause of the gateway issue and will attempt to keep you updated
13/08/2021 07:58 am
--Update--
we have found the issue and we are in talks with the mail provider and we will attempt to keep you updated
11/08/2021 19:25 - 16/08/2021 11:41
Last Updated 15/08/2021 20:49